Feature Hub

Powerful features,
One simple system to track all your hours

Every feature works in sync, making it easy for teams to log hours, get approvals, and view reports and project updates all in a smooth, organized flow that helps everyone work faster and with fewer mistakes. 

helpdesk features

Features That Help You Get More Done

From logging hours to reviewing reports, everything flows smoothly for your team. 

ai helpdesk

Time Tracking

Monitor the working hours and confuse them not. Your team can record their time faster, and be consistent on a daily basis, even when they are at work or at home.

ticket management

Resource Allocation

Get a view of how work is distributed in your team. Effective assignment also avoids overloading and ensures that the projects run at a pace.

sla helpdesk

Project Management

Plan and track work, time, and progress. It helps to keep everyone in line and simplifies the delivery of projects within time.

knowledge base

Approval Deadlines

Deadlines on simple approvals to ensure nothing is stalled. Timesheets do not get delayed, and managers get reminders.

helpdesk rules automation

Custom Fields

Only fields which are necessary for your team should be added. The custom fields allow you to make time entries and report forms to fit your workflow rather than the other way around.

ticket auto assign

Team Collaboration

Keep everybody on track. Convenient collaboration tools assist teams in exchanging updates, remaining organized, and collaborating easier.

custom form and approval workflow

Billing & Invoice

Recorded hours into correct billing. It assists in preparing clean invoices and also makes sure that the clients are billed properly to get their work done.

helpdesk reporting and analysis

Time Reporting

See brief summaries and comprehensive reports as and when you require them. It provides a real image of how time is being utilized among your projects.

helpdesk data privacy

Delegation

With unavailability, approvals or tasks can be assigned swiftly. There is no waiting or slowness of work.

custom form and approval workflow

Data Privacy

Your information is secure at any point in time. Privacy protective mechanisms are embedded in the system to take care of the information and keep it secure.

Everything You Need to Track Time, All in One Place

Know where time goes, keep projects on schedule, and make smarter decisions every day.

integrations

Frequently Asked Questions

It allows the employees to record time accurately and fast, minimizing paperwork and human mistakes. Managers receive real-time updates, and planning and reporting becomes very simple. 

They provide a clear picture of workloads, deadlines, and work. This will assist teams to avoid too much work, to manage their work, and to maintain the project in a smooth flow. 

Approval processes, built-in reminders, and smart routing minimize follow-ups, and submissions that are late. All things are automatically directed to the right individual. 

All time and project data are safeguarded through role-based access, encryption, and Microsoft 365 security standards against unauthorized users of the information. 

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Schedule a free personalized 1:1 demo

By proceeding, you accept Cubic Logics’s terms and conditions and privacy policy

"Outstanding product that combines ease of use, robust security, and cut Expenses."

Request of the Free License

By proceeding, you accept Cubic Logics Terms and Conditions and Privacy Policy