Helpdesk Software
Microsoft help desk app: Managing Workloads Better with Ticket Splitting and Merging Sunitha B J Every help desk team knows the reality: tickets don’t always come in neat, single-issue packages....
- January 13, 2026
- 6 min read
How a Microsoft 365 Help Desk Ticketing System Speeds Up Ticket Resolution Times Sunitha B J Every IT manager knows the pain of tickets piling up. A password reset request...
- January 13, 2026
- 6 min read
Top Benefits of an AI Ticketing Tool for Microsoft Ecosystem Users Sunitha B J The way organizations handle employee requests and IT issues has changed dramatically in the past decade....
- February 3, 2026
- 6 min read
Helpdesk in Teams with Copilot for Remote and Hybrid Teams Sunitha B J Remote and hybrid models are no longer the exception, they are the norm. While these models offer...
- January 8, 2026
- 6 min read
Building a Custom Ticketing System with PowerApps Sunitha B J Every organization, no matter its size, has to manage requests. These could be IT issues, HR queries, facility requests, or...
- January 13, 2026
- 6 min read
Why Businesses are Moving to a Microsoft Helpdesk System Sunitha B J Customer expectations are changing fast. Whether it’s IT support inside an organization or external customer service, people want...
- January 13, 2026
- 6 min read
