DISCLAIMER OF WARRANTY. The application is licensed “as is,” “with all faults,” and “as available.” You bear the entire risk as to its quality, safety, comfort, and performance. Should it prove defective, you assume the entire cost of all necessary servicing or repair. The HR 365, on behalf of itself, Microsoft, wireless carriers over whose network the application is provided, and each of our respective affiliates, vendors, agents, and suppliers (“Covered Parties”), gives no express warranties, guarantees, or conditions in relation to the application. You may have additional consumer rights under your local laws that this agreement can’t change. To the extent permitted under your local laws, Covered Parties exclude any implied warranties or conditions, including those of merchantability, fitness for a particular purpose, safety, comfort, and non-infringement. If your local laws impose a warranty, guarantee or condition even though these terms do not, its duration is limited to 14 days from when you download the application.

HR365 warrants that the software will materially confirm the accompanying documentation for a period of 14 days from the date of initial download. At HR365, the customer will only be able to claim if the refund has been raised by the Customer within 14 days from the date of Initial download, only under the following circumstances:

a. If the software or the features, you have purchased is not working as advertised on the website/ marketplace and you have attempted to resolve the issues with our support team.

b. You have purchased the wrong license or HR365 product and informed us within a period of 10 days from your purchase. The Customer is not eligible for the refund under all the following circumstances.

c. The Software is not used in accordance with HR365’s instructions.

d. The Software defect has been caused by any of Customer’s malfunctioning equipment, unavailability of Microsoft 365 services which are pre-requisite to run the app or Customer provided software.

e. Customer has made modifications to the Software not expressly authorized in writing by HR365.

f. Software is not working due to customers environmental changes.

g. Combined the software with other products.

h. Customer no longer requires the software after the purchase or changes his/her requirements towards the services.

i. In cases where the Customer has willingly purchased the software after taking the demo/trial from the HR365 team.